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Workflow Building | TrueContext, formerly ProntoForms

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

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Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Resource Library

Guides


Workflow Building

Once you have a plan in place, it’s just a matter of carrying it out. Building your first workflow with the Form Builder is a quick and easy process when you have everything mapped out. During the build phase, you set up new users and manage access to different forms depending on your business needs. You also build links between TrueContext and your tech stack to create a truly integrated field service platform.

1. Set up your FormSpaces

FormSpaces group your workflows based on business unit, location, or function. They also control which users get which forms through permissions, who can test a draft version of a form, and who can create, update, or view users’ completed forms. To learn more about creating and managing your FormSpaces, click here.

2. Build your data capture forms

Data capture forms are an integral part of a digital field workflow. Using the Form Builder, workflow designers can create these forms. They can add and edit pages, sections, and questions, as well as attach data destinations and configure the form’s settings. For more guidance on building your first form, click here.

3. Set up external systems for integration into TrueContext

Content here.

4. Create Connections between TrueContext and back-office systems

TrueContext uses Connections to link to external services, allowing it to import data (Data Sources) and route information back to them (Data Destinations) throughout the course of a workflow. To learn how to integrate TrueContext with your IT systems out of the box, click here.

5. Create and/or upload Data Sources for your forms

Data Sources allow you to pre-populate questions on a TrueContext form by pulling data from an external source, such as a file or an integrated platform. Data Sources are managed through the Form Builder. For instructions on creating and managing your Data Sources, click here.

6. Set up required output documents

Output documents turn your workflow submission data into formatted documents for use by supervisors, customers, and regulators. They can also be designed as structured data documents, such as XML, JSON, and CSV, to integrate with external systems. Output documents are set up and managed through FormSpaces. To learn more, click here.

7. Create Destinations for your form data

Data Destinations specify where data is sent from a submitted form. You can use this feature to automate data sharing and storage, routing data to a specific service such as email or an integrated external system. Data Destinations are managed in FormSpaces. To learn how, click here.

8. Test your initial workflows with the project team

Now that you have working data capture forms, you’re ready to test them with your project team. Testing and revising new forms is a straightforward process and does not cause user interruptions. Learn more about testing new forms here.