ProntoForms does much more for inspectors and auditors than just make digital versions of paper-based safety checklists and inspection forms for audits. The solution has completely transformed inspection and audit processes across industries. Major enterprises like AAA, PG&E, Kone, and Halliburton are leveraging the ProntoForms solution to prove compliance, exceed customer satisfaction, and drive predictable growth.
Learn more about construction inspection forms for mobile
Real-time delivery and workflows
The context-sensitive ProntoForms solution can be configured to automatically route inspection data to the relevant recipients and systems in a wide variety of formats, including raw data (like JSON, CSV, or XML), or formatted documents (e.g. Word, PDF, or HTML). From the office, you can dispatch an asset inspection form to a field inspector. After the inspection has been completed, the form can swiftly be sent to a supervisor for review, and then on to key stakeholders and your back-office system. If an inspection form notes that an asset needs repair, a work order can be automatically dispatched to a field technician.
Data-rich inspections and audits
Sometimes, words can’t fully articulate a problem found during an inspection. If you’re relying on just text, crucial details may be missing. Equipped with ProntoForms, field inspectors can capture and embed rich data such as photos and sketches, GPS and time stamps, signatures, and audio recordings directly in the form. ProntoForms’ rich data capabilities allow you to tell the complete story through your audits.
Track and measure compliance
Compliance has different meanings for different organizations. Depending on your industry, you may have to adhere to an array of regulatory standards and Service Level Agreements. Analytics platforms allow you to drill down into your collected data to uncover patterns, meaningful correlations, and the root cause of critical issues. Rich analytics dashboards and reports help you monitor progress against your commitments, empowering you to reach – and even exceed – your compliance benchmarks with effective audits.
AAA Carolinas fuels productivity engine & audits
AAA Carolinas is one of the largest and fastest growing AAA clubs. Headquartered in Charlotte, the club has over 1,300 employees and offers a wide range of services, including emergency roadside assistance, travel and touring information, insurance counseling, and automotive repair. The club completes roughly 500 service calls every day, totaling about 15,000 monthly.
AAA’s drivers have to conduct vehicle inspections before heading out on their shifts – a process that used to be relegated to pen and paper. Drivers are now using ProntoForms to complete their pre-trip inspection forms on mobile phones and tablets. With the touch of a button, submitted forms are automatically uploadedto Box as PDF files. The system also includes geo-stamps and signature capture that prove that AAA members were on site and that the member signed off on the provided services.
“We’ve seen a decrease in the amount of time that a driver spends on location with a member, resulting in faster response times and the ability to get to the next call quicker,” says Jody Smith, Manager of Fleet Operations.
Mobilizing with ProntoForms is saving drivers three minutes per service call – or 750 hours every month.
