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Tag: workflow
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Automate workflows with TrueContext’s field intelligence platform
Did you know that as many as 90% of employees feel burdened by repetitive, recurring tasks? These routine jobs often leave teams feeling disengaged. Beyond the toll on morale, repeated tasks cost companies up to 19 working days per year per employee. No wonder everyone’s looking to resolve this situation with workflow automation. Workflow management…
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Drive better business decisions with ProntoForms’ field service analytics
It’s time to take a journey through ProntoForms’ field service analytics options and learn how to drive better decision-making using data analysis. At EMPOWER’20, our resident analytics guru Aly Mawani (aka ProntoForms’ VP of Operations) delivered a deep dive presentation and demo of how data flows through ProntoForms. We want to share several highlights from…
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ProntoForms Teamwork makes the dream work: Our latest field service collaboration feature
Our team is continually thinking of new ways to solve business challenges and help you deliver high-quality field service outcomes. To this end, ProntoForms is excited to announce our latest feature, Teamwork – adding more field service collaboration capabilities to optimize form routing, dispatching, and workflow management. Field service collaboration is the end goal and…
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Six steps to turn field service into a high-value profit center
The future is anyone’s guess. But as we enter a new decade, it’s clear that no matter what the future holds, predictive maintenance is definitely going to be a part of it. According to Service Council, 57% of field service leaders indicated remote service would increase in the coming year while 46% stated predictive alerts…
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Citizen developers are changing field service
How much do you know about the coding that goes into your laptop, mobile phone, or social networking platforms? If you’re not an IT person, chances are not very much. In work environments it’s the IT specialists — the technical engineers and programmers — who troubleshoot, innovate, and build department and enterprise-wide IT solutions. But…
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Fireside Chat: How to kickstart your digital transformation with low-code apps
It’s getting colder and there’s no better way to cozy up than with a fireside chat! In the first of two fireside chats, ProntoForms’ (now TrueContext’s) Product Management VP Russ Halliday and Product Marketing Manager Joel Fear discuss the impact of low-code application platforms (LCAP) in fieldwork. So load up on smores and prepare to…
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5 Keys to Delivering Customer Success
As management consultant Peter Drucker once said, “The purpose of business is to create and keep a customer.” And of course, the only way to keep a customer is to ensure customer success. It’s the one true common denominator of any customer who purchases a business solution. While each customer has a different set of…
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Embrace the simpler life: paperless forms are changing our work-lives for the better
Growing up a red-blooded Canadian boy the 1980s meant I played hockey. Life was simpler then – except when it came to my hockey schedule. The schedule was a single typewritten sheet with each team’s name and game times, taped to the wall right under my Dad’s schedule of shift work. My Mom carefully highlighted…
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Installation & Maintenance with Mobile Forms
In the old days, when technicians were sent into the field to inspect or audit a piece of equipment they would be handed a work order in the office – on paper. After completing the task in the field, they had to return to the office with their filled-out work order form, along with timesheets,…