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ServiceMax Archives | TrueContext, formerly ProntoForms











Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements


Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow


Use Cases


More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment


Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight



Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale


Explore emerging trends with us at upcoming events


Stories and insights from the field


Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application



Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

Tag: ServiceMax

  • How to scale your digital transformation from branch to global: Lessons from Johnson Controls

    How to scale your digital transformation from branch to global: Lessons from Johnson Controls

    During EMPOWER’20, members of ProntoForms’ Professional Services Team had the pleasure of connecting—virtually—with Patricia Peeters, Program Manager, Service Growth at Johnson Controls (JCI). In this session, Patricia shared how the global HVAC, electronics, and automotive parts organizations within JCI EMEA scaled their digital transformation across the region. Read on if you’re looking to shift your…

  • ProntoForms + Salesforce forms = Success

    ProntoForms + Salesforce forms = Success

    Organizations of all sizes use the Salesforce platform to manage customer relationships and power their business in the cloud. Salesforce is highly customizable and designed to work with add-on applications, making it a highly flexible and powerful tool for managing business functions. ProntoForms offers infinite possibilities and our low-code platform for custom mobile forms extends…

  • Zinc, ServiceMax, ProntoForms: The Field Technician’s Trifecta

    Zinc, ServiceMax, ProntoForms: The Field Technician’s Trifecta

    If you’re a current user of ServiceMax in the field — or are considering it — there’s a new reason to celebrate. This year, to expand its Service Execution Management platform, ServiceMax acquired real-time enterprise communications software Zinc. This acquisition seeks to fill the historical communication gap between technicians and office teams. It’s critical to…