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Service Council Archives | TrueContext, formerly ProntoForms

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

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Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

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Content for your industry and application

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Tag: Service Council

  • 2022 Service Council Symposium Recap: Key Themes & Winner of Best Overall Solution

    2022 Service Council Symposium Recap: Key Themes & Winner of Best Overall Solution

    ProntoForms (now TrueContext) recently attended the Service Council’s 2022 Smarter Services Executive Symposium, one of the premier events for field service leaders. Our team walked away with tons of insights, so we sat down with our Client Director, Pat Foley, a well-known expert in the field service industry with 30 years of experience in heavy…

  • How citizen developers use ProntoForms to help field service technicians

    How citizen developers use ProntoForms to help field service technicians

    We all know that as a citizen developer you’re driven to succeed. You’re tasked with keeping a smile on everyone’s face, ensuring budgets remain on track and resources are properly allocated. Whether it’s the Operations Manager or Line of Business Owner, various department heads, the CEO, and everyone in between, your desire to improve processes…

  • Can you handle the truth about field technician satisfaction?

    Can you handle the truth about field technician satisfaction?

    If you ever wondered what it would be like to have field service executives and technicians together in a (virtual) room engaging in an honest, no-holds-barred discussion, well here’s your chance. An IdeaShare event sponsored by Service Council™ and ProntoForms provides a rare opportunity to witness a nourishing, but slightly spicy conversation. We gathered a…

  • Top 6 security capabilities to look for in a SaaS field solution

    Top 6 security capabilities to look for in a SaaS field solution

    Adopting progressive digital processes is a key competitive differentiator for field service organizations. In fact, according to Service Council’s 2020 Service Leader’s Agenda, technology for field service business operations is the most significant investment increase in 2020. Often times, this investment takes the form of a Software-as-a-Service solution. According to FinancesOnline, 63% of businesses opt…

  • Six steps to turn field service into a high-value profit center

    Six steps to turn field service into a high-value profit center

    The future is anyone’s guess. But as we enter a new decade, it’s clear that no matter what the future holds, predictive maintenance is definitely going to be a part of it. According to Service Council, 57% of field service leaders indicated remote service would increase in the coming year while 46% stated predictive alerts…