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Tag: prontoforms
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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How to maximize efficiency for your medical quality control procedures
Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control procedures possibly be maintained under these circumstances? For medical device manufacturers — particularly those responsible…
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Top 6 security capabilities to look for in a SaaS field solution
Adopting progressive digital processes is a key competitive differentiator for field service organizations. In fact, according to Service Council’s 2020 Service Leader’s Agenda, technology for field service business operations is the most significant investment increase in 2020. Often times, this investment takes the form of a Software-as-a-Service solution. According to FinancesOnline, 63% of businesses opt…
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The ProntoForms SaaS security journey
Mobile app solutions are a key player in the shifting tech-enabled field service ecosystem. Despite the agility and optimization that come with switching to digital processes, many field service organizations perceive moving from paper to digital solutions as a relinquishing of data security. What’s preventing someone, anyone, from accessing, using, and disclosing sensitive ePHI or…
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Six steps to turn field service into a high-value profit center
The future is anyone’s guess. But as we enter a new decade, it’s clear that no matter what the future holds, predictive maintenance is definitely going to be a part of it. According to Service Council, 57% of field service leaders indicated remote service would increase in the coming year while 46% stated predictive alerts…
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Citizen developers are changing field service
How much do you know about the coding that goes into your laptop, mobile phone, or social networking platforms? If you’re not an IT person, chances are not very much. In work environments it’s the IT specialists — the technical engineers and programmers — who troubleshoot, innovate, and build department and enterprise-wide IT solutions. But…
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IT’s Role in Field Service is Changing: Gartner Conference Takeaways
Gartner’s 2019 Application Strategies & Solutions Summit brought application leaders, architects, development and integration professionals, and customer experience leaders under one roof. They discussed digital change, IT challenges, and the rising predominance of the low-code application platform (LCAP). These are the biggest things that we — a field-focused LCAP — took away from Gartner’s conference.…
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Best in Field — A holiday thank you
The holidays are a time for family. The holidays are a time to laugh, eat, share, and celebrate. The holidays are a time to reflect and be thankful for the things we take for granted — things like heat on a cold winter’s day, the freedom to come and go as we please, and good…
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Zinc, ServiceMax, ProntoForms: The Field Technician’s Trifecta
If you’re a current user of ServiceMax in the field — or are considering it — there’s a new reason to celebrate. This year, to expand its Service Execution Management platform, ServiceMax acquired real-time enterprise communications software Zinc. This acquisition seeks to fill the historical communication gap between technicians and office teams. It’s critical to…