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Tag: Innovation
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Agents of change accelerate field service digital transformation
There’s no time to waste. To remain ahead of the game, field service leaders have to move at the speed of digital. The overall aim is to accelerate digital transformation to support the meaningful growth of the organization. Agents of change, are you ready to get in on the action? There’s no better catalyst to…
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ProntoForms and The 8 Essentials of Innovation
If times of crisis have a positive impact on businesses it is the resulting boon of inventive thinking. The COVID-19 pandemic is no exception. How so? As our governments, businesses, and social systems are altered, the dynamics of these disruption are, as a recent McKinsey report suggests: “…like adrenaline for innovation, causing barriers that once…
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Citizen developers are changing field service
How much do you know about the coding that goes into your laptop, mobile phone, or social networking platforms? If you’re not an IT person, chances are not very much. In work environments it’s the IT specialists — the technical engineers and programmers — who troubleshoot, innovate, and build department and enterprise-wide IT solutions. But…
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Fireside Chat: How to kickstart your digital transformation with low-code apps
It’s getting colder and there’s no better way to cozy up than with a fireside chat! In the first of two fireside chats, ProntoForms’ (now TrueContext’s) Product Management VP Russ Halliday and Product Marketing Manager Joel Fear discuss the impact of low-code application platforms (LCAP) in fieldwork. So load up on smores and prepare to…
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3 Key Trends in Field Service Management
Throughout the field service management (FSM) space, there has been a significant change in process as technology has evolved. From standardizing processes across regions to suit a higher level of service for customers, to the agility to update processes as regulations change or incidents occur, trends are appearing which point to the future of FSM,…