ProntoForms (now TrueContext) has achieved top rankings in 11 categories in the G2 Fall 2023 Grid Report, indicating leading performance in user satisfaction, support quality, and market presence. Among these are the Enterprise Grid® Report for Mobile Forms Automation, the Enterprise Usability Index for Field Service Management, and the Enterprise Relationship Index for Field Service Management.
The significance of G2 reports
G2 provides valuable insights into customer satisfaction and product usability, making it an indispensable resource for organizations looking to stay ahead of the curve. Their reports are a fundamental part of the software selection process for many businesses. These reports offer real-world insights and reviews, which enable companies to make informed buying decisions.
What do these badges mean for the customer?
Although placing number one in any category is impressive, what truly matters is how wins demonstrate customer satisfaction. Here are the highlights and what each award means.
Enterprise Grid® & Grid® Report for Mobile Forms Automation: Ranks mobile forms automation software based on customer satisfaction and market presence. This award identifies leading solutions in mobile forms automation, reflecting high levels of user satisfaction and substantial market presence.
Enterprise Usability Index for Field Service Management & Usability Index for Inspection Management: Evaluates platforms based on user interface, user experience, and ease of implementation. A high ranking in this index indicates a commitment to providing user-friendly and efficient solutions, emphasizing positive user interaction and experience.
Momentum Grid® Report for Mobile Forms Automation: Recognizes companies demonstrating rapid growth in market presence and customer satisfaction. Significance: Inclusion in this report indicates a company’s adaptability and innovation in responding to market demands, coupled with elevated levels of customer satisfaction.
Enterprise Relationship Index for Field Service Management & Relationship Index for Inspection Management: Assesses platforms based on positive ratings from business professionals using the software. This index reflects the strength and positivity of the relationships between the company and its users, emphasizing customer-centricity and trust.
Voices from the field: what they say about ProntoForms (now TrueContext)
Here’s what some of our customers said:
“It has helped us increase our field engineers’ productivity, significantly improving our business.” – Rehan K., Sr. Technical Support Engineer, Mid-Market (51-1000 emp)
“ProntoForms (now TrueContext) enables seamless data import/export and offers a robust API for easy integration, making it a versatile tool for creating customizable e-forms in the field.” Samson K., Director of Accounts, Mid-Market (51-1000 emp.)
“ProntoForms (now TrueContext) has eliminated our reliance on paper forms, streamlining our operations and contributing to sustainability.” Verified User in Machinery, Enterprise (> 1000 emp.)
For more in-depth reviews and to understand why customers trust us, visit our G2 page.