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Category: Support
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Top 6 security capabilities to look for in a SaaS field solution
Adopting progressive digital processes is a key competitive differentiator for field service organizations. In fact, according to Service Council’s 2020 Service Leader’s Agenda, technology for field service business operations is the most significant investment increase in 2020. Often times, this investment takes the form of a Software-as-a-Service solution. According to FinancesOnline, 63% of businesses opt…
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Zinc, ServiceMax, ProntoForms: The Field Technician’s Trifecta
If you’re a current user of ServiceMax in the field — or are considering it — there’s a new reason to celebrate. This year, to expand its Service Execution Management platform, ServiceMax acquired real-time enterprise communications software Zinc. This acquisition seeks to fill the historical communication gap between technicians and office teams. It’s critical to…
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Why you should subscribe to the ProntoForms Status page
Like most SaaS companies, ProntoForms relies on third party services like Amazon AWS for data storage needs. This has tremendous benefits for us and our customers – the growing Amazon S3 service is built on robust and reliable infrastructure, offering great performance and good value. For many years, AWS has offered its customer impressive uptime…