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Category: paperless
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Are you wondering what a connected worker platform is?
Field service technicians, asset inspectors—employees out in the field on the frontline with customers—need to be connected to their colleagues back in the office or warehouse to feel involved with their organizations, to feel engaged. Many depend on mobile technology to keep connected to head office, customers, and each other. Their smartphones or tablets empower…
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How citizen developers use ProntoForms to help field service technicians
We all know that as a citizen developer you’re driven to succeed. You’re tasked with keeping a smile on everyone’s face, ensuring budgets remain on track and resources are properly allocated. Whether it’s the Operations Manager or Line of Business Owner, various department heads, the CEO, and everyone in between, your desire to improve processes…
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Empowering operations as a citizen developer
What could a product manager for one of the world’s largest fruit-breeding operations have in common with the person in charge of service operations management at Shell? A lot more than you’d think. We interviewed Carol Higgins, Product Manager at International Fruit Genetics (IFG), and Kenneth Bohn, Service Operations Management at Shell as part of an…
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Elevating Digital Transformation to New Heights with KONE
Whether the challenge is trying to remain profitable under the threat of increased competition, navigating the COVID-19 pandemic, satisfying rising customer expectations, or facing the looming talent shortage, service-driven companies are accelerating digital transformation as a way to navigate these choppy waters. Jon Barr, KONE Americas’ CIO, shared insight into his organization’s digital transformation strategy…
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Climbing the digital summit with Johnson Controls
As COVID-19 rocks the globe and virtual technology changes the way industries operate, Buddy Saucier, Johnson Controls’ Vice President of HVAC Service & Controls, North America sat down with ProntoForms’ VP of Customer Success, Marty Gowling, to share his thoughts about the accelerated role of digital transformation at Field Service’s Digital Summit on Elevating Customer…
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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Four new features to optimize your field operations
Exciting news! We’ve created even more ways for you to streamline data collection in the field. Our newest features are forged out of the growing integration of AI in field service, along with a strong focus on empowering field workers to complete work efficiently. Curious how these new features will improve your field operations? Read…
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Impactful field-focused features: iPad form creator software & best forms app for iPad
While clunky laptops might work for office workers, fieldwork requires durable and straightforward devices to get the job done. If you are considering — or have already deployed — mobile devices to the field, congrats! While there are many types to choose from, iPads are an excellent choice due to their fast processors, large screens,…
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Biggest benefits of a paperless enterprise
It’s good – and more lucrative – to be paperless. Indeed, going paperless in the field with smart mobile forms isn’t just a more productive, faster, easier, and more enjoyable way for field technicians to get their jobs done. It’s also the first step in transforming business processes from end to end by seamlessly connecting…