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Category: Mobile technology
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Innovation or irritation? Field techs talk tech
Field technicians are the heart and soul of any service-driven organization. ProntoForms knows these brave superheroes often risk life and limb to keep the lights on. At the end of the day, you want your field techs to return home to their families after a job well done and be ready to take on the…
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Are you wondering what a connected worker platform is?
Field service technicians, asset inspectors—employees out in the field on the frontline with customers—need to be connected to their colleagues back in the office or warehouse to feel involved with their organizations, to feel engaged. Many depend on mobile technology to keep connected to head office, customers, and each other. Their smartphones or tablets empower…
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Important new enhancements to ProntoForms’ mobile search capabilities
Finding information can sometimes feel like a game of Marco Polo, except it’s much less fun when, say you’re a busy field technician who has been assigned a job and needs to find and claim an Incomplete Unassigned form submission and continue the job quickly and easily. Information needs to be free-flowing, and not just…
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A facility or facilities inspection checklist ensures successful reopenings
The end of the pandemic is in sight. Plans to reopen mean we’re on the path to get back to business. We’re seeing many companies enter the tactical phase to prepare their facilities for the return to full-scale operations. Despite this optimism, we can’t lose sight of the continued risk. All procedures and protocols established…
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How citizen developers use ProntoForms to help field service technicians
We all know that as a citizen developer you’re driven to succeed. You’re tasked with keeping a smile on everyone’s face, ensuring budgets remain on track and resources are properly allocated. Whether it’s the Operations Manager or Line of Business Owner, various department heads, the CEO, and everyone in between, your desire to improve processes…
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Field service productivity apps keep costs tight and revenue high
Feeling the sting of falling prices pre-Covid and the subsequent degradation of demand, thanks to fewer planes in the air and fewer vehicles on the road, gas and oilfield services are reeling. International behemoth Schlumberger cut roughly 21,000 jobs in July with reported second-quarter losses of $3.4 billion. Between March and August 2020, the oil…
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How Johnson Controls achieved digital transformation for remote field technicians
Working remotely is central to executing field service technicians’ core job responsibilities. Unlike a lot of other industries now scrambling for technologies and tools to make it easier for their workforces to work apart from the office, during these unprecedented times, field service organizations have had years, decades even, to hone the tools and technology…
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5 ways medical device manufacturers can leverage custom apps to meet COVID-19 crisis
Global pandemics create a surge of new patients in healthcare facilities—clinics and hospitals— that completely overwhelm its staff and operations. We’re now witnessing this crisis with COVID-19 in Europe and it’s an emergency now looming in America. The most vulnerable of COVID-19 patients require access to medical ventilators in order to stay alive. The rapid…
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How to maximize efficiency for your medical quality control procedures
Quality control is a leading concern with COVID-19 spreading across the world. The impact is especially felt in the life sciences sector where health care workers and field technicians are being stretched to their limits. How can rigorous quality control procedures possibly be maintained under these circumstances? For medical device manufacturers — particularly those responsible…