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Category: Innovation
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Fireside Chat: The future of low-code application platforms in the field
During the last fireside chat, our product superstars gave the low down on LCAP and field service. This time, TrueContext’s Senior Product Manager and part-time horse whisperer Danielle Morley and Product Management VP Russ Halliday sit down around our metaphorical fireside (metaphorical marshmallows not included) to discuss the impact of low-code application platforms on the…
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Fireside Chat: How to kickstart your digital transformation with low-code apps
It’s getting colder and there’s no better way to cozy up than with a fireside chat! In the first of two fireside chats, ProntoForms’ (now TrueContext’s) Product Management VP Russ Halliday and Product Marketing Manager Joel Fear discuss the impact of low-code application platforms (LCAP) in fieldwork. So load up on smores and prepare to…
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Zinc, ServiceMax, ProntoForms: The Field Technician’s Trifecta
If you’re a current user of ServiceMax in the field — or are considering it — there’s a new reason to celebrate. This year, to expand its Service Execution Management platform, ServiceMax acquired real-time enterprise communications software Zinc. This acquisition seeks to fill the historical communication gap between technicians and office teams. It’s critical to…
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Four new features to optimize your field operations
Exciting news! We’ve created even more ways for you to streamline data collection in the field. Our newest features are forged out of the growing integration of AI in field service, along with a strong focus on empowering field workers to complete work efficiently. Curious how these new features will improve your field operations? Read…
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ProntoForms is SOC 2 Type 2 Compliant. That’s a Big Deal.
The term “SOC 2 Type 2” may sound like industry jargon to some. But there’s nothing unclear about the benefits this type of compliance certification provides to companies who achieve it – and what it can also do for your business.
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Streamline your form building with advanced mobile forms
Over the years, we’ve spoken to many of our customers about their mobile solution deployments. Recently, however, Pat Foley put the challenge of deployment better than we ever could: “You know, I think my final advice would be, don’t assume that you get straight into work process and workflow. It’s a mental transformation, understanding what…
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3 Key Trends in Field Service Management
Throughout the field service management (FSM) space, there has been a significant change in process as technology has evolved. From standardizing processes across regions to suit a higher level of service for customers, to the agility to update processes as regulations change or incidents occur, trends are appearing which point to the future of FSM,…
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ProntoForms & Salesforce: Empowering Field Service Management
Earlier this week, ProntoForms announced the launch of its app on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways.
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Taking jobs online: the perks of technology in the field
Technology is everywhere. Why shouldn’t it be in your business? Whether or not you’ve already integrated mobile technology of some kind into your workflow, you’ve likely already encountered technology in your day to day life while interacting with other businesses. Whether you picked up a movie ticket by scanning a barcode, or received a shipping…