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Author: Alvaro Pombo, CEO, and Glenn Chenier, CPO
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Planning for AI success in field service: Start with the outcome and work your way back
As AI continues to revolutionize industries, it’s easy to fall into the trap of viewing it as a shiny new tool that should be implemented everywhere. However, when it comes to field service management, the key to a successful project isn’t about having AI for AI’s sake. Instead, it’s about focusing on specific outcomes and…