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Terms of Use | TrueContext, formerly ProntoForms

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Product

Solutions

Pricing

Resources

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

abstract background image with partial TrueContext orb

Website Terms of Use

The following Terms and Conditions govern your use of the TrueContext Inc. (or “TrueContext”, “we”, “our”, “us”) website(s), as well as the materials accessible on or from the website(s) (the “Website”). They contain exclusions of warranties and limitations of liability. Please read them carefully before entering the Website, and refer to them as necessary as you explore the Website. Your access or use of the Website means that you accept these Terms and Conditions even if you choose not to read them. We reserve the right to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to review these Terms and Conditions.


Copyright notice

TrueContext ™, ProntoForms ™, and any related logos and marks are trademarks or registered trademarks of TrueContext Inc. All other trademarks are the property of their respective companies. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording or otherwise, without our prior written permission of TrueContext. While every precaution has been taken in the preparation of this document, we assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.


Trademarks

ProntoForms, the ProntoForms logo, TrueContext, and the TrueContext logo, are trademarks, salesmarks or registered trademarks of TrueContext Inc. and may be used publicly only with written permission from TrueContext Inc. and with proper acknowledgment. All other trademarks, brands, and names are the property of their respective owners.


Patents

See this page for our patents and patents pending in the USA and other countries.


Patents pending

The innovative services, solutions, software and technology of TrueContext and its affiliates are the subject of patents under application. Any party wishing to copy, derive or develop similar services, software, or technology is advised to contact us in advance of so doing, to ensure non-infringement of our intellectual property or to discuss a license to use our service, solutions, software and technology.


Confidentiality

Those areas of the Website which you access by using a password or other security device may contain proprietary and confidential information of TrueContext and our affiliates, suppliers, including without limitation engineering documents, manuals, software, demonstrations, program listings, product pricing, data file printouts, and other technical and marketing information (“Confidential Information”). By accessing Confidential Information, you agree to keep this information confidential and to use the information solely for the purpose of maintaining and supporting your customers. You also agree to use reasonable care with this Confidential Information and to only disclose it within your company to employees who need to know it and who are instructed and agree not to disclose the information and not to use the information for any purpose not permitted by these Terms and Conditions. You will not alter, decompile, disassemble, reverse engineer, modify, or disclose to any third party any Confidential Information that you receive.


Exclusion of Warranties and Liability

THE MATERIALS PROVIDED ON THE WEBSITE ARE PROVIDED “AS IS, AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS OR CONDITIONS REGARDING THE USE, VALIDITY, COMPLETENESS, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE MATERIALS ON THE WEBSITE. WE DO NOT ADOPT ANY REPRESENTATION OR WARRANTY OF ANY MANUFACTURER, SUPPLIER OR MERCHANT OF ANY INFORMATION, PRODUCTS OR SERVICES. IN NO EVENT SHALL WE, OUR AFFILIATES, AND OUR AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR PROFIT, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR ACCESS TO THE MATERIALS ON THE WEBSITE, OR ANY CONSEQUENCES FLOWING THEREFROM, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH, AND WHETHER BASED IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY OF LIABILITY. We have attempted to provide accurate information on the Website as a service to you. However, we assume no responsibility for, and make no representations with respect to, the accuracy of the information. We may change the programs or products mentioned on the Website at any time without notice. Mention of products or services of third parties is for your convenience and for information purposes only, and constitutes neither an endorsement nor a recommendation. Because international information is provided on the Website, not all products or programs mentioned will be available in your country. Please contact your local sales representative for information as to products and services available in your country.


Indemnity

You agree to indemnify us and our affiliates, and our and their officers, directors, employees and agents from and against any and all claims, demands, liabilities, costs, or expenses whatsoever, including without limitation reasonable legal fees and disbursements, resulting directly or indirectly from: (a) your access to or use of the Website or any website to which the Website is or may be linked from time to time; (b) your use of, reliance on, or publication, communication or distribution of anything on or from the Website; or (c) your violation of any law or regulation.


Linked Sites

The Website may contain links to other sites as well as electronic mail links. These links are provided solely as a convenience to you. These other sites were independently developed by parties other than us and we assume no responsibility for the accuracy or appropriateness of the information in such sites. The inclusion of any link to another site or mention of another party or its products or services on the linked site should not be construed as an endorsement of that party or its products or services. If you decide to access any linked site, you do so entirely at your own risk. We reserve the right to terminate any link to the Website.


Software Licenses

All software that is made available for downloading from the Website is protected by copyright and may be protected by other rights. Your downloading and use of any such software is conditioned on your agreement to be bound by the terms of the software license agreement or designated legal notice accompanying such software.


Third Party Submissions

The Website may contain materials (“Third Party Content”) submitted by other users. We are not responsible for and do not represent or warrant the truthfulness, accuracy or reliability of any Third Party Content. We are not responsible for screening or monitoring any Third Party Content posted by users of the Website. If notified of Third Party Content which allegedly breaches these terms and conditions, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of the Third Party Content. We have no liability for performance or non-performance of such activities. Any reliance on material posted by other users of the Website will be at your own risk.


General

These Terms and Conditions and the use of the Website shall be governed by the laws in force in the Province of Ontario, Canada without regard to the conflict of laws provisions therein. You irrevocably submit to the non-exclusive jurisdiction of the courts located in the Province of Ontario. You agree that the provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply. If any provision hereof is held by a court of competent jurisdiction to be invalid, it shall be severed and the remaining provisions shall remain in full force without being invalidated in any way. The parties hereto are independent contractors. These Terms and Conditions are not intended to create a partnership, joint venture, or agency relationship between the parties. Except for any written agreements with us that expressly reference these Terms and Conditions, this is the entire agreement between you and us relating to the matters contained herein and shall not be modified except in writing by us.