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About | TrueContext, formerly ProntoForms

Product

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Product

Solutions

Pricing

Resources

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

background image of field engineer observing surroundings

About TrueContext

Field work is hard enough. We make it easier.

World map

100K+

active users
worldwide

1

form submitted
per second

2.8M

forms submitted
monthly

Our Core Values

An unparalleled commitment to our product, customers, partners, and employees

TrueContext Solve-Perform-Care values

Take a guided tour of our office

CIX Top 20 logo
Deloitte company logo
Supreme Software 2019 Award logo
Best Forms Automation Software 2018 Award logo
Experts Choice Award logo

Our Leadership Team

Alvaro Pombo portrait

Alvaro Pombo

FOUNDER & CEO

Alvaro Pombo is the founder and CEO of TrueContext, the leader in mobile forms. Alvaro is driven by the possibilities technology creates for the ever-growing mobile workforce.

Glenn Chenier portrait

Glenn Chenier

Chief Product Officer

Glenn leads the R&D and product management teams. He ensures that TrueContext’s product constantly evolves to meet our customers ever-changing needs. His team stays on top of industry trends and respond accordingly.

Lisa Scian portrait

Lisa Scian

VP, People & Culture

Lisa is responsible for shaping our harmonious company culture. She and her team have made strong employee engagement and positive candidate experiences the standard at TrueContext.

Aly Mawani portrait

Aly Mawani

VP, Client Success & Operations

Aly leads the client-centric functions of the company which include: success, technical support, training/enablement, implementation and operational data/analytics. These critical touchpoints impact key drivers for growth and set new standards of excellence for client health, on-boarding experience, solution delivery and overall life-time value.

Chris Novak

chief revenue officer

With over 20 years of experience growing fast-scaling SaaS companies, Chris is known for building and nurturing high-performing sales and business development teams with a strategic focus on product knowledge, industry expertise, and relationship building with customers.

Alexis Lewis

VP, MARKETING

Alexis is a marketing leader with over 15 years of experience in successfully leading and executing go-to-market strategies across various industries, including digital payments, academic publishing, and real estate software.

Mansell Nelson portrait

Mansell Nelson

head of partners

Mansell nurtures the company’s partnership ecosystem-strategic partners, technology companies, and system integrators. His team works with these partners to ensure the relationships are symbiotic.

Carl Turner portrait

Carl Turner

General Counsel

Carl Turner is an experienced corporate/commercial lawyer with more than 25 years of private practice and in-house experience.

Alvaro Pombo

Founder and Co-CEO

Alvaro Pombo portrait

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Alvaro Pombo, CO-CEO and Founder of TrueContext, is a technology industry leader and innovator. He plays a fundamental role in defining the culture of TrueContext and leading by example – business process curiosity, passion about technology and provoking positive transformation. Alvaro is a regular speaker at technology events and conferences, with a focus on how SaaS and related technologies can transform business operations and improve profitability. He also nurtures young technology entrepreneurs, sharing guidance and advice to the next emerging generation of innovators.

Alvaro has 30 years of leadership experience in Field Automation and IT, including the role of CIO and Vice President of Global Information Technology for the Carrier Internetworking Division of Alcatel Lucent, and six years with Exxon, where he played a key role of introducing field automation solutions. Alvaro served as consultant to Palm Inc., developing their business App store strategy.

Pombo holds several Patents and is the winner of several distinctions from the City of Ottawa, the Government of Colombia, and other organizations recognizing his entrepreneurial work. He holds a BSc in Computer Engineering from Universidad de los Andes in Bogota, Colombia, an MBA from the University of Ottawa, and studies at Georgetown University.

Chris Novak

Chief Revenue Officer

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Chris Novak has over 20 years of business development and leadership experience in technology and software sales.

Prior to joining TrueContext, Chris led the General Contractor sales organization at Procore Technologies, a US-based construction management SaaS company headquartered in California. Under his leadership, Chris helped Procore grow its general contractor business to $300 million throughout North America, where he oversaw the commercial, mid-market, and enterprise GTM teams. His experience also extends to other sales leadership roles in other esteemed software companies – including Oracle, AutoDesk, PlanGrid, and Workday – establishing and refining processes in sales operations across various market segments and regions.

Glenn Chenier

Chief Product Officer

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Glenn Chenier has over 20 years of technical leadership and implementation experience in product and services development and enterprise IT systems.

Prior to joining TrueContext, Chenier led Alcatel-Lucent’s software services design team responsible for solutions to operationalize the IP service routing networks of several major telecom carriers. As product manager of knowledge management at Alcatel-Lucent, he led the design and implementation of the Service Routing Knowledge Base and several other software solutions to operationalize the Service Routing Certification program. Chenier led the implementation of the company’s enterprise-wide web content management system and several other components of their customer-facing relationship management systems.

Chenier holds a master’s degree in social sciences from the University of Ottawa.

Lisa Scian

VP, People & Culture

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Lisa Scian is a Human Resources Executive whose career in the high-tech industry include leadership HR roles at Corel Corporation, Mitel, Bridgewater Systems, and DragonWave Inc, supporting employees in more than 18 different countries across the globe.

Throughout her career, Lisa’s expertise and collaborative approach have made her a trusted advisor and results-oriented leader responsible for all aspects of Human Resources, including HR policy, strategy, and technology/systems implementation. Lisa is passionate about cultivating employee engagement and attracting high-caliber talent.

Lisa graduated from Algonquin College B.A. program, with concentration in Human Resources. She is an active member of the Human Resources Professional Association, sitting on both the standard and validation examination panels, is a practicing mentor in HRPA Mentorship Program, and holds her CHRP and CHRL designations.

Aly Mawani

VP, Client Success & Operations

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Aly Mawani is a digital transformation and analytics specialist with over 20 years of client-facing experience. He is driven to help organizations create business value from data and apply data science to address organizational challenges. Before joining ProntoForms in 2018, Aly held senior management roles in Strategy, Marketing and Technical Support, within the Analytics division at IBM Canada.

Driven by a passion for building solutions that are based on innovation, design, and experience, Aly previously led the Professional Services team at ProntoForms, before assuming responsibility for Operations (systems, data & analytics, and business process management).

Aly holds an Executive MBA from the University of Ottawa, and bachelor’s degrees from the University of Waterloo and McMaster University. He continues to subscribe to life-long learning and endeavors to stay abreast of all topics in the realm of thought leadership, design thinking, and artificial intelligence.

Mansell Nelson

VP, Client Success & Operations

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Mansell Nelson is a senior telecommunications executive with a proven background in successfully bringing new technologies to businesses in Canada.

Prior to joining TrueContext, Nelson was the Senior Vice President, Products and Solutions, Enterprise Business Unit, with Rogers Communications Inc. During his 15 years with Rogers, Nelson developed and brought to market a variety of strategic consumer and business mobile solutions, including messaging, mobile broadband, fleet management, and Internet of Things (IoT).

Prior to joining Rogers, Nelson held senior business development roles at Look Communications and Telus in Vancouver, British Columbia. Nelson holds a Bachelor of Arts degree in economics from the University of British Columbia.

Alexis Lewis

VP, Marketing

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Alexis Lewis is a marketing leader with over 15 years of experience in successfully leading and executing go-to-market strategies across various industries, including digital payments, academic publishing, and real estate software.

Before joining Truecontext, Alexis spent a decade as a key contributor to the growth and success of AppFolio, a leading cloud-based software solution for the real estate market. During her tenure, she played a vital role in driving rapid revenue growth from $20 million to over $500 million. Alexis led strategy and execution across the entire customer lifecycle, encompassing product marketing, demand generation, customer expansion and advocacy, content development, public relations, and social media. Notable achievements include spearheading the PR and communications strategy for AppFolio’s 2015 IPO, designing and implementing a customer growth and advocacy strategy that supported customer expansion revenue growth from $10 million to over $250 million, and launching more than 30 new products and services, including the 2019 introduction of AppFolio Investment Management.

Alexis is passionate about ensuring marketing is a driving force for go-to-market alignment and the connector between innovative products and the customers they serve.

Carl Turner

General Counsel

Carl Turner portrait

Connect

Carl Turner is an experienced corporate/commercial lawyer with more than 25 years of private practice and in-house experience. Carl began his legal career at Gowling Lafleur Henderson (now Gowling WLG Canada). In 2014, he transitioned in-house and since then has held senior legal and general counsel positions with both private and public companies including Blackhawk Network Canada and Cargojet. Carl provides day-to-day legal and strategic advice on a wide range of matters, including software licensing, vendor agreements, reseller agreements, employment, intellectual property ownership and protection, data privacy and data security.

Carl holds a Bachelor of Arts from Ottawa University and a Bachelor of Laws (LL.B.) from York University and is a member of the Law Society of Ontario.

TrueContext team photo at charity event

Work at TrueContext.

Build a career that kicks SaaS

Employees ‘dish’ on why they love TrueContext

Natalie Verania portrait

Natalie Verania Digital
Marketing Specialist

Pat Henry portrait

Patrick Henry
Customer Success Manager

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Huberto Garza
Partner Manager

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Simon Lam
Director, Engineering

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Contact Information

Ottawa Headquarters

2500 Solandt Rd. #250
Kanata, ON K2K 3G5
Canada

Toll-Free: +1.888.282.4184
International: +1.613.599.8288
Support: +1.888.762.7472
[email protected]

Toronto Office

110 Yonge St, #602
Toronto, ON M5C 1T4
Canada

London Office

64 Knightsbridge,
London SW1X 7JF
United Kingdom

Phone: +44 2081 242693