INFOGRAPHIC
The impact of field intelligence atmedical device OEMs
There’s a reason brands like Philips, Alcon, and Luminex have more productive technicians, enjoy painless compliance audits, and realize higher asset uptime and longer lifecycles. Find out why it’s us in the resources below.
USE CASE
FDA compliance and tracking service at customer sites.
95%
in error
réduction
50%
decrease in work
order quality
review time
new product
implementation
reduced from
months to weeks
USE CASE
Installation, repair, preventative maintenance
We didn’t want to go for a standard solution, we needed a better solution given the complexity Philips has with products. We developed it for one group. It was the trigger. ProntoForms is being adopted by all the businesses. They recognize the flexibility of the tool and the opportunity and information it brings.
Conrad Smits
former Head of Services & Solution Delivery
Use Case
Process standardization, test procedures, sales
70%
reduction in required surgery codes fields
Use Case
Service standardization, training, and installation regulation compliance
2,500
eliminated truck rolls & standardized service
Use Case
Site surveys and preventative maintenance
50 mins.
cut from service time & improved CSA
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