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Onboarding Improved User Adoption | TrueContext, formerly ProntoForms

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Product

Solutions

Pricing

Resources

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Why TrueContext

Field Service App Platform

Adapt, automate, and transform your field operation

Advanced Automation

Double the productivity, half the effort

Connected Data

Break down data silos across your business

Compliance & Security

A platform that meets your IT requirements

Capabilities

Workflow Creation

Built for complex field environments

Mobile App

Equip your teams anywhere and in any language

Reporting & Analytics

Visibility now, predictability for tomorrow

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Use Cases

Installation

More assets in less time with guided workflows

Maintenance & Repair

Improve asset uptime with predictive maintenance

Inspections & Compliance

Optimize your operational excellence

Environment, Health & Safety

Protect workers, the public, and the environment

Industries

Industrial Equipment

Power asset performance and human safety

Medical Equipment

Precision for sophisticated instrumentation

Oil & Gas

Operational excellence across the energy stream

Field Service

Break new ground in productivity, quality, and safety

Use Case Spotlight

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Explore

Customer Stories

TrueContext applied in enterprise environments

Professional Services

Digitization at speed and at scale

Events

Explore emerging trends with us at upcoming events

Blog

Stories and insights from the field

Learn

Knowledge Base

Answers to the most common product questions

Product Documentation

TrueContext features, usage, and technical details

TrueContext University

Hands-on training to optimize your deployment

Resource Library

Content for your industry and application

Connect

Community

Collaborate with industry peers

Contact Support

Having trouble? Ask our product support team

Talk to Sales

See how TrueContext can help your business

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Embark on your digital transformation with a roadmap for success

User engagement from the experts who built the platform

User adoption is the single biggest roadblock to digital transformation.

Adoption comes with knowing exactly how to leverage new technologies against business challenges. Equipping your field teams with the knowledge to work the tools and the insight to apply it to the job at hand is the first step to overcoming this hurdle.

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Reach 100% adoption with support from the right technology partner.

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Methodical onboarding process

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4-step mobile app training for your technicians

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Ongoing support with form and workflow design

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On-demand training for new employees

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The TrueContext difference

Onboarding process to gear you up for success

Get stellar support right from the very start. Our methodically proven onboarding system paves the way for IT teams to become no-code workflow automation experts in no time. Our mobile app training guides the technician experience to ensure user adoption.

1

Meet your Account Manager

2

Enroll in TrueContext University

3

Make your first form

4

Dive into TrueContext functionality

5

Set up users and permissions

6

Learn how to use the app

7

Create data destinations and integrations

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TrueContext University

Harnessing the power of the product comes from learning everything it can do. TrueContext University offers hands-on training so you can fully optimize your field software deployment. Designed for technicians working under all network conditions No-handoff, seamless experience built on an offline-first architecture Access to critical support resources, videos, etc.

  • Online training on in-depth product functionality and application
  • Industry expertise in workflow design and end-user adoption
  • Built to support rapid deployment across your organization
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TrueContext Community

Engage your peers through the TrueContext Community, where our customers come together to harness the full potential of the platform. Learn how industry leaders are implementing TrueContext in their operations.

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Product Resources

Documentation

Features, usage, and technical details of the TrueContext platform.

  • Pre-built, ready-to-use forms
  • System integrations
  • App and platform functionality
Knowledge Base

Answers to the most common product questions.

  • Product announcements
  • Password and accounts
  • Troubleshooting

Digitize at speed and at scale

Design your business transformation for success with TrueContext deployment services.

  • Set up your field automation environment the right way, right from the start
  • Guided platform integrations to ensure your system data is available where it’s needed
  • Future-proof your process and remain agile through an evolving business landscape
Time to value

Scale faster by leveraging the platform’s strong foundation and the expertise of the people behind it.

Designed for the complexity of your business

Deploy a solution that captures that nuance of your field operations, and stay agile as the landscape evolves

Actionable field intelligence

Realize the full potential of data from field assets, engineers, and processes to accelerate your business

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“The techs are very happy with the workflows and the changes that can be made. They can call the office personnel if they notice that something needs to be changed within the form and it can happen instantaneously, they can see it out in the field. They get the feeling of being a part of the process not just being told what to do.”

BRETT GALASSI
FIELD SAFETY MANAGER
PRIMELINE UTILITY SERVICES

Because the tool is so intuitive, it doesn’t take me long to roll out to a new group. My rollout will probably be all of half an hour where I say, ‘Here it is, let’s make sure it’s on your phone and these are the forms you’ll be using,’ going through the forms with them.

LUBA LITTLE
IT MANAGER
PARKLAND FUEL

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Connect with our sales team

Book a 15-minute chat to learn how you can make TrueContext work for you.