Field Service App & Intelligence Platform for Field Teams

How to Track and Calculate Lost Time Incident Rate (LTIR)

Key takeaways 1 LTIR measures how often injuries or illnesses lead to lost work time, giving you a practical view of safety performance. 2 You can calculate LTIR using a standard formula that uses lost-time incidents and total hours worked. 3 LTIR matters for OSHA compliance and internal safety tracking because it helps teams monitor […]

Get a demo – CP Prod Test

The field intelligence platform for stronger service revenue Book a personalized product demo and discover how our platform augments your technicians when and where it matters — at the point of work. See TrueContext in action. west “(Over 50 apps deployed) In the past, if I had to deploy an app without that flexible technology, it would […]

Premier Customer Success

You know what you need from your field ops.TrueContext has the expertise to make it happen. Deploying software that covers the field, one of the most critical aspects of your business, can be an uphill battle. Your destination is clear, but the path is not. TrueContext Premier Customer Success helps you get there with strategic […]

Technician Experience and Satisfaction 2026

Make every task easier, faster, and safer. Turn technician frustration into uninterrupted flow. Complex fieldwork doesn’t have to feel complex. When you strip away the friction, the searching, and the busy work, technicians can finally do what they’re actually good at. Effortless execution also enables your frontliners to collect the right data without the burden. They can […]

Automated Compliance New

The best approach to field service compliance is to meet it at the point of work, not after the fact. In the field, not all jobs are the same — but they don’t have to be riskier just because they’re more complex. With TrueContext, your technicians can perform complex inspections with branched workflows and escalations […]

Complete Asset Management New

Asset health is a data problem before it becomes a maintenance problem. The organizations with the highest equipment uptimes are not the ones that react fastest to failures. They are the ones that know their assets best. TrueContext enables this by making every service event a source of critical field data that builds your operational […]

Operational Excellence

Your path to operational excellence made concrete When technicians execute accurately, the results show up everywhere: in first-time fix rates, compliance records, asset uptime, and customer satisfaction. TrueContext is the operational intelligence platform that enables that level of service execution. The result is continuously evolving operations, from field service management workflows that drive real-time decisions […]

Workflow Creation

Ops leaders know the field best.Empower them to build workflows that work for them. Your leaders were once technicians. They know field service: the pressures, the challenges, and the any interruptions that get in the way. TrueContext’s low-code workflow platform gives them the power to design, change, and deploy workflows, enabled by decades of expertise […]

Field Intelligence Innovation

FIELD INTELLIGENCE FOR SERVICE INNOVATION Your field data has the answers you need. TrueContext surfaces them. Your path to smarter operations, higher technician performance, better asset health, and stronger compliance — made visible Your most burning operational questions, finally answered. Reveals insight hidden within your field ops, from persistent challenges you want to solve to […]

Optimized Health, Safety and Environment New

Keep HSE top of mind, but out of sight. Every safety outcome starts with a complete field record. TrueContext embeds safety into the execution layer — the workflow, data capture, real-time escalation — so the data that prevents the next incident is generated by the work itself, not by a separate reporting process. And because every […]